Effective Date: 20-04-2026
1. Introduction
Welcome to ASORTA. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with us.
By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following information:
Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed via secure third-party payment providers)
Non-Personal Information
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and tracking data
3. How We Use Your Information
We use your information for the following purposes:
- To process and deliver your orders
- To communicate order updates and customer support
- To improve our website and services
- To send promotional emails (only if you opt in)
- To comply with legal and regulatory requirements
- To prevent fraud and misuse of our website
4. Cookies Policy
We use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Provide a better user experience
You can disable cookies in your browser settings, but some parts of the website may not function properly.
5. Sharing of Information
We do not sell or rent your personal data. We may share your information with:
- Payment gateway providers
- Delivery and logistics partners
- Website hosting providers
- Analytics providers
- Legal or government authorities if required by law
These third parties are required to protect your information.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online system is completely secure.
7. Data Retention
We retain personal data only for as long as necessary for:
- Order fulfillment
- Customer support
- Legal, tax, and accounting requirements
- Business and record-keeping purposes
After this period, your data is deleted or anonymized.
8. Notice
In accordance with the Digital Personal Data Protection Act, 2023, we provide notice that we collect personal data for order processing, customer communication, marketing (if consented), and legal compliance.
9. Consent
By providing your personal data on our website, you consent to the collection and processing of your data for the stated purposes.
You may withdraw your consent at any time by contacting us. Withdrawal of consent will not affect processing already completed but may affect our ability to provide services.
10. Purpose Limitation
Your personal data will be used only for the purposes for which it was collected, unless required by law or with your consent for a new purpose.
11. Your Rights (Data Principal Rights)
Under the India DPDP Act, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent
- File a grievance
- Nominate another person to exercise your rights in case of death or incapacity
To exercise these rights, contact us using the details below.
12. Grievance Redressal
If you have any complaints or concerns regarding your personal data, you may contact our Grievance Officer.
Grievance Officer: Shashikumar
Email: privacy@asorta.in
Address: No. 382, 1st Main, 1st Cross, Canara Bank Layout, Bangalore- 560097.
We will respond to grievances within a reasonable time as required under applicable law.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
14. Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal data from children.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
16. Contact Us
If you have any questions about this Privacy Policy or your personal data, you may contact us at:
Email: contact@asorta.in
Address: No. 382, 1st Main, 1st Cross, Canara Bank Layout, Bangalore- 560097.