Orders & Products
What products does ASORTA offer?
ASORTA offers a premium range of handcrafted brownies, cookies, dessert hampers, and gifting solutions made with carefully selected ingredients and exceptional attention to quality.
Are your brownies freshly baked?
Yes. Every batch is freshly baked to maintain the highest standards of taste, texture, and freshness.
Do you offer eggless products?
Yes. We offer selected eggless variants. Please check the product description for specific details.
Do you offer vegan options?
Yes. Selected products are available in vegan variants. Availability may vary by product.
What ingredients do you use?
We use premium-quality ingredients, including fine cocoa, chocolate, nuts, almond milk, and other carefully sourced ingredients to create rich and indulgent desserts.
Do your products contain nuts?
Some of our products contain almonds, walnuts, or other nuts. Please refer to the ingredient list on each product page before purchasing.
Shipping & Delivery
Which locations do you deliver to?
We currently deliver to select locations across India. Delivery availability can be checked during checkout.
How long does delivery take?
Delivery timelines vary depending on your location. Most orders are delivered within 2–7 business days.
How can I track my order?
Once your order is dispatched, you will receive tracking details via email, SMS, or WhatsApp.
What if my order arrives damaged?
If your order arrives damaged, please contact our customer support within 24 hours of delivery along with photographs of the package and product.
Do you offer same-day delivery?
Same-day delivery may be available for select locations and special orders. Please contact us before placing your order.
Corporate Gifting & Bulk Orders
Do you offer corporate gifting solutions?
Yes. ASORTA specializes in premium corporate gifting, festive hampers, employee appreciation gifts, client gifting, and event gifting.
Can I place bulk orders?
Absolutely. We welcome bulk orders for corporate events, conferences, hospitality businesses, airlines, retail stores, and special occasions.
Can corporate gifts be customized?
Yes. Depending on order quantity, we can offer customized packaging, branding, personalized messages, and curated gift selections.
How can I request a bulk order quotation?
You can contact us through our Contact Us page, WhatsApp, email, or submit a bulk order inquiry form.
Payments
What payment methods do you accept?
We accept major credit cards, debit cards, UPI, net banking, and other secure online payment methods.
Is online payment secure?
Yes. All transactions are processed through secure and trusted payment gateways to ensure your information remains protected.
Returns & Refunds
Can I return food products?
Due to the perishable nature of our products, returns are generally not accepted once the order has been delivered.
When am I eligible for a refund or replacement?
Refunds or replacements may be offered in cases where:
- The wrong product was delivered.
- The product was damaged during transit.
- The product arrived in an unsatisfactory condition.
How do I request a refund or replacement?
Please contact our customer support team within 24 hours of receiving your order and provide relevant photographs and order details.
General
How can I contact ASORTA?
You can reach us through:
- WhatsApp: +91-9071116595
- Email: contact@asorta.in
- Phone: +91-9071116595
Visit our Contact Us page for complete details.
Do you offer gift messages?
Yes. You can include a personalized gift message with selected products and hampers.
Can I schedule delivery for a future date?
For certain products and bulk orders, scheduled delivery may be available. Please contact us in advance to discuss your requirements.
Why choose ASORTA?
ASORTA combines premium ingredients, handcrafted quality, elegant packaging, and exceptional service to create memorable dessert and gifting experiences for individuals and businesses alike.
Still have questions?
Our team would be happy to help.
📧 Email us at contact@asorta.com
📱 Connect with us on WhatsApp
📞 Call us for product, gifting, or bulk order inquiries.